terms of service.

Transparent Pricing All users of this digital atelier receive Producer/Manufacturer Pricing by default. By providing direct access to our Pakistan-based weaving looms, we eliminate traditional retail markups, ensuring investment is directed toward material quality and artisan wages.

Fulfillment & Delivery In-stock orders are dispatched immediately and arrive door-to-door within 8 to 10 days. All shipments are managed via Delivered Duty Paid (DDP) logistics, including all customs and import duties.

The Archive Return Policy If a stock rug does not meet your requirements, we offer a 14-day return window. To initiate this, simply get in touch with us; Hanif Sons will coordinate the return logistics and collection on your behalf.

Technical Accountability Bespoke commissions are non-returnable. However, if there is a mistake from our end, we invoke our Technical Accountability Pledge:

Vetting & Discounts The Trade Program is reserved for verified Architects and Designers who require technical customization tools. Approved partners receive an additional 30% discount. Vetting is completed within 48 hours of submission.